Privacy policy
Privacy Policy – Velari
At Velari, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from Velari.
1. Information We Collect
When you visit our store or place an order, we may collect the following information:
- Full name;
- Billing and shipping address;
- Email address;
- Payment details;
- Order history;
- Device and browser information;
- IP address and cookies.
2. How We Use Your Information
Your information is used to:
- Process and deliver orders;
- Provide customer support;
- Send order confirmations and updates;
- Improve our website and services;
- Prevent fraud and unauthorized transactions;
- Comply with legal obligations.
3. Payment Information
All payments are processed securely through trusted third-party payment providers. Velari does not store or have direct access to your full payment card details.
4. Sharing of Information
Velari does not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Shipping providers;
- Payment processors;
- Legal authorities when required by law.
5. Data Protection
We implement appropriate security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
6. Cookies
Velari may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.
You can disable cookies through your browser settings at any time.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data;
- Correct inaccurate information;
- Request deletion of your data;
- Withdraw consent for marketing communications;
- Request a copy of the information we store about you.
8. Data Retention
We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
9. Changes to This Policy
Velari reserves the right to update this Privacy Policy at any time. Changes will take effect immediately upon publication on the website.
10. Contact Information
For privacy-related questions or requests, contact:
Velari
- Email: velari.it@gmail.com
- Address: Rua Pioneiros, Carcavelos, 2775 Lisbon, Portugal